5/7/2008


Help

Help

 

The information on this page will help you understand what standards have been applied to the site and how to deal with the various tax forms, together with some useful tips.

 

Follow the links below for more detailed information on the various topics:

 

 

Keyboard Access Keys

 

Keyboard access is important for users who do not have ability to use a pointing device. Each of the areas in this website has been constructed to allow users to bind keyboard strokes to actions.

 

Not only is this an essential tool for certain members of the community but it is also a quick and easy way for everyone to navigate the site. Just press the 'alt' key and the required letter at the same time and let the browser do the rest.

 

Below is a complete list of the short cut keys to be used when navigating.

 

Shortcut

Page

Shortcut

Page

Alt + H

Help

Alt + M

Sitemap

Alt + S

Search

Alt + O

Home Page

Alt + C

Contact Us

Alt + E

Services

Alt + L

Legal & Disclaimer

Alt + V

GOV.MT Web Site

Alt + I

CIMU Web Site

 

 

 

 

Site Specification

 

The standard outline guide for the site is for an SVGA monitor with a resolution of 800 x 600 pixels using 256 colors. Although these are the recommended settings, the site can still be used by systems that are set up differently.

 

Browser Compatibility

 

The Inland Revenue web site has been fully tested on a number of  browsers on the majority of existing computer operating systems.

 

IRD.Gov.mt uses Cascading Style Sheets (CSS) to format the textual information within each page. Only browsers from version 4 upwards fully understand CSS formatting.

 

Printing

 

Any page can be printed from the web by selecting the Print option from the File menu within Microsoft IE or Netscape, or else by clicking on the Print button found in every form

 

Bookmarking Pages

 

To bookmark a particular page select the ‘Add to Favorites’ option found under the ‘Favourites’ menu if using Microsoft Internet Explorer or by selecting the ‘Add Bookmarks’ option found under the ‘Bookmarks’ menu if you are using Netscape Navigator.

 

Searching

 

To complete a search the user has to choose the Search button, enter a word or collection of words into the text search box. Pressing the return key or clicking on the search button will present the user with a listing of documents which correspond to the search details. These results will be rated, the most complete matches will be listed first, decreasing in relevance as the user goes further down the list.

 

Contacting Us

 

The Inland Revenue web site supplies a feedback form to give users an opportunity to voice their comments on the service.

 

Within the form there is a section for general comments on the web site service in general, there is also a section for users to inform the Inland Revenue Department of any problems they may be experiencing.

 

Once the form has been completed the user must click on the submit button at the bottom of the page. This will forward the information to the Inland Revenue.

We cannot reply to every query but each one will be read and acted upon where necessary.

 

Saving Pages

 

Any page displayed on your browser can be saved to your local drive by selecting the ‘Save As’ option found under the ‘File’ menu within Microsoft Internet Explorer and Netscape Navigator.

 

 

 

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